Jen is the Lead Concierge with several years of experience in customer service and administration. She is passionate about working in the medical aesthetics industry and takes pride in creating a welcoming, supportive experience for every patient. Known for her warm approach and attention to detail, Jen enjoys building genuine connections and helping patients feel confident and cared for. When she’s away from the spa, you’ll likely find her practicing yoga, playing pickleball, snuggling with her Lab/Pitt, Ellie, or enjoying her grandchildren as often as she can.