At The Spa at West Glen, our staff is the backbone of everything we do. This team of medical and aesthetic professionals is armed with the knowledge and experience to make your time at our medical day spa in West Des Moines, Iowa, memorable. Here, get to know our staff and learn why each of them plays a valuable role in our patients’ satisfaction.

Dr. Heidi Koch

Dr. Heidi Koch

Owner and Medical Director

Dr. Koch completed her undergraduate studies at the University of Iowa, earning a Bachelor of Science degree in exercise science, with an emphasis in exercise physiology. She chose to continue her education in Iowa City. She attended medical school at the University of Iowa and completed a residency in the department of pediatrics, where she received the Outstanding Resident in General Pediatrics award during her final year.

Dr. Koch served as chief resident of the pediatric department from 1999 to 2000. During this time, she also worked as a staff physician in the General Pediatric Clinic and Newborn Nursery at the University of Iowa. Upon moving to Des Moines, she joined the Des Moines Pediatric & Adolescent Clinic, where she cared for patients from 2001 to 2006. In 2006, Dr. Koch made the switch to medical aesthetics, providing medical supervision at The Spa at West Glen.

In 2012, Dr. Koch completed a fellowship and is now board-certified through the American Academy of Anti-Aging Medicine. She is passionate about helping her patients live healthier lives.

Dr. Koch can be seen each week on her television show, “The Dr. Heidi Koch Show,” which airs on Iowa’s Mediacom Cable Network. Her weekly show covers a variety of topics such as health, fitness, and anti-aging.

Dr. Koch lives in Des Moines with her 4 children. As a former figure competitor, Dr. Heidi Koch enjoys exercising and works hard to meet her own personal fitness goals. When she’s not in the office or the gym, she can be found shuffling her kids to and from various activities, volunteering in the community, and spending time with her busy family.

Patti Parker

Patti Parker

Manager

Patti has managed The Spa since it opened in 2005. Patti loves working at The Spa, and is grateful for the amazing staff.

Her greatest passions are her family, her dog Daisy, her cat Beamer, gardening, and Iowa Hawkeye Football.

Jessica Schroeder

Jessica Schroeder

RDN, LD

Jessica is a registered dietitian and manages The Spa at West Glen’s wellness program. She enjoys helping her patients to achieve their weight loss and wellness goals, through weekly weigh-in, consultation and behavior coaching. Jessica utilizes Ideal Protein, a medically-supervised weight loss program. Jessica stays connected to her patients via support group and social media, and enjoys speaking to groups.

Jessica and her husband, Brian, have two children Brayden & Zoey. She loves to travel & is a marathon runner, and ran the Berlin, Germany marathon in 2015!

Licensed Massage Therapist

Tami Hall

Tami Hall

Licensed Massage Therapist and Licensed Esthetician

Tami also started her career with Dr. Koch in 2006. Tami wants to help her clients maintain a youthful appearance, while helping them to relax, which is vital for ensuring their health and well-being. Tami is our only dual-licensed professional!

Kellie Zarra

Kellie Zarra

Licensed Massage Therapist

Kellie has been with The Spa at West Glen since June 2008. She uses her massage techniques to help clients relax and relieve tension from tight, achy muscles. Kellie likes to cook, and has a pet bird named Ivory. Kellie also takes care of inventory and organization in the massage department!

Andrea Hollinger

Andrea Hollinger

Licensed Massage Therapist

Andrea joined our Spa family in 2009. She loves to therapeutically release tension & stress, so her clients can leave feeling rejuvenated. Andrea & her husband have a son named Carson who was born in Sept 2015. She likes to work out, and spend time with family and friends.

Andrea’s clients are known to schedule months in advance, as they know she is in high demand!

Andrea "Andi" Tedder

Andrea "Andi" Tedder

Licensed Massage Therapist

Andi has been a massage therapist for several years, before joining our team in 2016. Her goal is to improve lives both mentally and physically through massage. Andi has two daughters, Willow and Harmony, and a dog named Gunner. She loves to spend time with her family, sew, camp, and attend music festivals.

Mallory Roghair

Mallory Roghair

Licensed Massage Therapist

Mallory joined us in Nov 2014. She knows massage can reduce stress, anxiety and pain. Through massage, Mallory helps clients recover from injuries, increase range of motion, and improve sleep. Mallory has two cats, Larry and Kristofferson!

Meredith Davis

Meredith Davis

Licensed Massage Therapist

Meredith started on The Spa at West Glen team in early 2015, and likes to focus on helping clients maintain better posture to relieve their stress, and works to maintain improved overall health through massage. Meredith is well-versed in therapeutic massage & is eager to help our clients feel better. Meredith loves to read & play video games!

Anna Crank

Anna Crank

Licensed Massage Therapist

Anna started at The Spa in 2016 and helps clients reduce stress, muscle tension, reduce anxiety, and become more in-tune with their bodies. Anna has three boys, Weston, Wyatt, and baby Waylon born in December 2015. She has two dogs, Chloe & Hayley, and likes to spend time with family & friends, and enjoys church activities.

Keziah Melendez

Keziah Melendez

Licensed Massage Therapist

Keziah started her massage career in New York, and joined The Spa at West Glen in 2016. She wants everyone to leave The Spa relaxed, and just little happier. Keziah has three beautiful babies and a 13-year- old pup. She loves to craft, and especially crochet. Keziah was receiving “return requests” on her very first day here!

Licensed Estheticians

Terrie Wilson

Terrie Wilson

Permanent Makeup Specialist, Clinical Esthetician

Terrie is an Advanced Permanent Makeup Specialist, licensed by the State of Iowa for over 10 years. Terrie specializes in brows, eyeliner, lips and scar camouflage. She is proficient in areola tattooing for cancer patients who have had breast cancer reconstruction. Terrie is a licensed clinical esthetician and loves helping her clients with aging or problematic skin.

Carol Oakley

Carol Oakley

Licensed Esthetician

Carol joined The Spa at West Glen in October of 2006, and considers it her goal for every person to achieve and maintain beautiful, healthy, and youthful skin. Carol loves to cook and spend time with her two boys. Carol has been at The Spa longer than any other employee, and is our “go-to” gal!

Michelle Jones-Woods

Michelle Jones-Woods

Licensed Esthetician

Michelle started at The Spa at West Glen in June of 2007. Michelle strives to educate her clients about skincare, and feels building a trusting relationship with them is equally important. When her clients thank her for their successful transformation, it reaffirms to her that she has chosen the right career.

She has one son and two stepsons, and loves to spend time with her family & friends. Michelle enjoys decorating, gardening and cooking.

Concierge

Anne-Marie Byers

Anne-Marie Byers

Concierge & Event Planner

Anne-Marie came to The Spa at West Glen in 2013 and is the person you want to call to arrange a group party at The Spa. She is passionate about customer care, and makes sure everyone is treated with warmth & respect.

Anne-Marie is always up on the latest beauty trend!

Janet Bomhoff

Janet Bomhoff

Concierge

Janet has been at the front desk to greet our clients since 2011. She wants to make everyone who walks through the door feel special. Janet is a self-described “shopaholic” and is crazy about animals. She has 2 dogs and a tortoise. If you need to know anything at the spa, ask Janet, she knows… and we are thankful!

Geoffery Bales

Geoffery Bales

Concierge

Geoff is the only male spa employee, and is the friendly face you have seen at the front desk since April 2015. Geoff keeps things running in the background with his computer knowledge and social media expertise. Geoff has a young daughter, Ava, and his favorite thing is being a dad. Geoff’s quick smile and caring attitude has added even more positivity to The Spa at West Glen!

Patricia Casillas

Patricia Casillas

Spa Attendant

Patricia has been taking care of us since May of 2013. Patricia tackles our never-ending laundry and many other duties. The entire staff adores her.

Patricia likes to read and crochet, and volunteers at her church teaching an adult class. We couldn’t do it without this kind, hardworking woman!